Privacy Policy

Last Updated: August 22, 2024

Welcome to Birdbox LLC ("Birdbox," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, mobile applications on iOS and Android, and any other services provided by Birdbox (collectively, the "Services").

1. Information We Collect

We collect various types of information in connection with your use of the Services, including:

• Personal Information: Information that can identify you, such as your name, email address, phone number, and payment information.
• Account and Property Information: Information related to your account, property ownership, rental status, and service requests.
• Usage Data: Information about how you interact with the Services, such as your IP address, browser type, access times, and pages viewed.
• Device Information: Information about the device you use to access the Services, including hardware model, operating system, and device identifiers.
• Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information about your use of the Services and to provide a personalized experience.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services;
• Process transactions, including payments for our property management services, both automated and manual;
• Enable owners and tenants to submit, track, and discuss service requests through the platform;
• Communicate with you, including responding to your inquiries and sending updates, service-related communications, and promotional materials;
• Personalize your experience on the Services;
• Monitor and analyze trends, usage, and activities in connection with the Services;
• Ensure the security of the Services and prevent fraud.

3. Sharing of Information

We may share your information with:

• Service Providers: Third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf;
• Legal Obligations: If required by law or in response to a legal process, we may disclose your information to law enforcement or other government authorities;
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred to the new owner.

4. Payments

We may process payments for our property management services. Payment information is collected, stored, and processed securely. We use third-party payment processors, and your payment information is subject to their privacy policies.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, theft, and misuse. However, no security measures are perfect, and we cannot guarantee the absolute security of your information.

6. User Responsibilities and Disclaimers

By using the Services, you agree to:

• Assume Full Responsibility: You are solely responsible for your interactions with the Services, including any risks associated with your use of our platform. Birdbox, its executives, shareholders, and employees shall not be liable for any damages or losses arising from your use of the Services.
• Compliance with Laws: You are responsible for ensuring that your use of the Services complies with all applicable laws and regulations.
• Indemnification: You agree to indemnify and hold harmless Birdbox, its executives, shareholders, employees, and agents from any claims, damages, liabilities, and expenses arising from your use of the Services.

7. Third-Party Links and Services

The Services may contain links to third-party websites or services that are not owned or controlled by Birdbox. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of this page will be revised. Your continued use of the Services after any changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Birdbox LLC
team@birdbox.com

By using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.